No finish line for security: Salesforce co-CEO Benioff on the Uber hack


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Marc Benioff, co-CEO of Salesforce, spoke about a recent Uber breach utilising the Slack chat software at Dreamforce on Tuesday.
The hacker stole Slack chats, according to Uber’s statement on Monday, and posted a notice that many employees saw.
When it comes to security and social engineering, there is no finish line, according to Benioff.

Image Source- Seemayo

In light of an assault on Uber employing Salesforce’s Slack chat service, co-CEO Marc Benioff stated that the cloud software business has much more to do in the area of cybersecurity.

Uber stated on Monday that it thought a hacker gang known as Lapsus$ was responsible for a cyberattack that occurred last week. Uber also mentioned that the group’s previous victims this year have included Cisco, Nvidia, Okta, and Samsung. Microsoft added that one of its accounts had been accessed by Lapsus$.

Uber claims that following a malware assault, the attacker most likely purchased a firm contractor’s password on the dark web, and the contractor complied with a request for two-factor authentication. The ride-sharing business said that the attacker collected several Slack communications and uploaded a letter to a Slack channel that “many of you saw.”

Hackers frequently employ “social engineering,” which entails taking advantage of reliable people rather than merely attacking technology and software.

During a press conference on Tuesday at Salesforce’s Dreamforce convention in San Francisco, Benioff said that “there’s no finish line when it comes to security and social engineering.” We will need to take some steps to assist our consumers in avoiding problems of this nature.

In the past, Salesforce’s systems have been misused. A hacker allegedly stole email addresses kept in Salesforce in 2007 and exploited them to target Automatic Data Processing clients as well as other Salesforce users. Additionally, Salesforce’s Heroku division said in June that a hacker had gotten certain source code and account credentials.

According to Benioff, “We’ve been in practically every circumstance imaginable.” “We’ll simply keep working on it since there’s a lot for us to do forever.”

Bret Taylor, the other co-CEO of Salesforce, stated that the majority of the company’s technical staff focuses on security and trust. Taylor claimed that when Salesforce was first established in 1999, one of its core pillars was trust.


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